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Gaiia

This guide includes instructions for creating API credentials in Gaiia to connect your tenant to Layer 9.

  • Administrator access to Gaiia (able to manage API keys)
  • Ability to create an API key with scoped permissions
  1. In Gaiia, navigate to Admin > API keys
  2. Create a new API key for the Layer 9 integration
  3. Set the key type to a Secret key
  4. Ensure the key is for the live instance

Ensure the API key has the following permissions enabled.

  • Export
  • Billing
  • Contacts
  • Communications
  • Equipment
  • Transactions
  • Statistics
  • Settings
  • Delinquent
  • Users
  • Addresses
  • Notes
  • Properties
  • Inventory (all inventory modules)
  • Network (all network modules)
  • Tickets
  • Workforce (all workforce modules)